سياسة الخصوصية

The controller of personal data processed through this Website and in the course of our business is LAMERZA SHIPPING SERVICES SIA, registration number 40203781642, address Blaumaņa iela 6–14, Riga, LV-1011, Latvia. Contact: info@lamerza-latvia.com, +371 28734718.

This Privacy Policy is issued in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR") and the Personal Data Processing Law of the Republic of Latvia.

Contact forms and inquiries: name, company, email address, telephone number, country, message content, and service details (for example cargo, vessel or route information) and names of files you choose to share.

Customer and corporate information: contact persons, positions, company details and contractual correspondence.

KYC/AML information, where applicable: identification data, beneficial ownership information and sanctions screening results, as required by law.

Payment-related information: invoicing details and bank account information necessary to process payments.

Technical data: IP address, browser type, device information and access times, processed by our hosting provider for security and operation of the Website.

The Website currently uses only technically necessary storage required for its operation, and does not use advertising or analytics cookies. The office map on the Contact page is loaded from Google Maps only when you choose to display it; Google may then process your data under its own privacy policy. If analytics or other non-essential cookies are introduced, this Policy will be updated and your consent will be requested where required by law.

Contract performance (Art. 6(1)(b) GDPR): to respond to requests for quotations and to perform agreements with you.

Legal obligations (Art. 6(1)(c) GDPR): accounting, tax, AML/KYC and sanctions compliance.

Legitimate interests (Art. 6(1)(f) GDPR): business communication, Website security, and establishment or defence of legal claims.

Consent (Art. 6(1)(a) GDPR): where we ask for it, for example for optional cookies. You may withdraw consent at any time.

Personal data is retained only as long as necessary for the purposes for which it was collected: inquiry data for the period needed to handle the inquiry and any subsequent business relationship; contractual and accounting records for the periods required by Latvian law; AML/KYC records for the period prescribed by applicable anti-money-laundering legislation.

We may share personal data, to the extent necessary, with: service providers such as IT, hosting and email providers; payment processors and banks; carriers, vessel owners, port agents and other parties involved in performing your service; professional advisers such as lawyers, auditors and accountants; and competent authorities where required by law. Recipients acting on our behalf are bound by data processing agreements.

Due to the international nature of maritime services, personal data may be transferred outside the European Economic Area. Such transfers take place only on the basis of an adequacy decision, standard contractual clauses approved by the European Commission, or another safeguard permitted under Chapter V GDPR, or where necessary for the performance of a contract with you.

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration, including encrypted connections (HTTPS), access restrictions and the use of reputable service providers.

Subject to the GDPR, you have the right of access to your personal data; to rectification of inaccurate data; to erasure; to restriction of processing; to object to processing based on legitimate interests; to data portability; and to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at info@lamerza-latvia.com. We may need to verify your identity before responding. We will respond within one month, which may be extended where permitted by law.

You have the right to lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija), www.dvi.gov.lv, or with the supervisory authority of your place of residence or work.

We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects for you.

We may update this Privacy Policy from time to time. The current version is always published on this Website with its date of last update.